FURBULOUS is committed to customer satisfaction. (one-year warranty) If our products don’t meet your expectation, you may return your purchase within 30 days from the delivery date with the original packaging for FREE. Please email SUPPORT@FUBULOUSPET.COM or find us on Twitter for 24/7 live chat for a pre-paid return shipping label.  Pre-owned items and Gift cards are non-returnable. ALL RETURNS MUST BE SHIPPED USING FURBULOUS'S PRE-PAID LABEL.Â
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Return Address:
Recipient: US100
21001 72nd Ave S, Kent, WA 98032Â
Tel: 909 527 2175
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Recipient: US100
5000 W. Roosevelt, Back of the building, dock 24-33, Chicago, IL 60644
Tel: 909 527 2175
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We do not accept any returns after 30 days from the delivery date. If you believe your package is damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue. To cancel an order, please contact SUPPORT@FURBULOUSPET.COM as soon as possible.Â
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If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse ( up to 14 business days). All refund recipients will receive an email confirmation for their records.Â